Privacy Policy

Effective Date: May 14, 2026

Welcome to cod.plus. This Privacy Policy explains how COD PLUS ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you visit our website and purchase digital software licenses (B2C) or engage in bulk licensing (B2B).

1. Information We Collect

We collect information that identifies or relates to you ("Personal Data"). The types of data we collect depend on how you interact with us:

  • Identity & Contact Data: Name, business name (for B2B), email address, phone number, and billing address.
  • Transaction Data: Details about payments to and from you and other details of software licenses/keys you have purchased from us.
  • Technical Data: IP address, login data, browser type and version, time zone setting, and location data (collected via cookies and similar technologies).
  • B2B Specific Data: Tax identification numbers (GST, VAT, or EIN) and professional credentials for wholesale verification.

2. Legal Basis for Processing

Under 2026 regulations, we process your data only when we have a legal basis:

  • Contractual Necessity: To deliver the digital product keys you purchased.
  • Consent: When you opt-in to marketing or use non-essential cookies.
  • Legitimate Interest: For fraud prevention, security, and improving our B2B/B2C services.
  • Legal Obligation: To comply with tax, accounting, and anti-money laundering laws.

3. How We Use Your Information

  • Order Fulfillment: To process transactions and instantly deliver digital licenses via email.
  • Support: To provide technical assistance with software activation.
  • B2B Management: To manage wholesale accounts, volume pricing, and professional relationships.
  • Communication: To send system updates, security alerts, and administrative messages.

4. Data Sharing and Transfers

We do not sell your personal data. We may share information with:

  • Service Providers: Payment processors (e.g., UPI gateways, Stripe), email delivery services, and cloud hosting providers.
  • Compliance & Law: If required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Cross-Border Transfers: As a Delhi-based firm serving clients across India, your data may be processed in secure cloud hubs. We maintain appropriate protections to safeguard data integrity.

5. Your Privacy Rights

Regardless of your location, COD PLUS provides the following rights:

  • Right to Access/Portability: Request a copy of your data in a machine-readable format.
  • Right to Erasure ("Right to be Forgotten"): Request that we delete your personal data when it is no longer necessary for the purpose it was collected.
  • Right to Correction: Request the update of inaccurate or incomplete information.
  • Right to Withdraw Consent: Opt-out of marketing at any time.
  • Right to Limit Sensitive Data: Limit the use of sensitive personal information.

6. Data Security

We implement high-level encryption (TLS/SSL) for all transactions. Since we specialize in digital licenses, we use automated monitoring to detect fraudulent patterns and protect your account from unauthorized access.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide you with services. For B2B transactions and tax compliance, we may retain certain records for up to 7 years as required by tax authorities.

8. Cookies and Tracking

We use cookies to remember your cart items and analyze site traffic. You can manage your preferences through our Cookie Consent Manager located at the bottom of the site, which allows you to "Reject All" non-essential tracking.

9. Contact Information

If you have questions about this policy or wish to exercise your data rights, please contact our Data Protection Officer (DPO):

COD PLUS
SHOP no 8, Pocket F
Dilshad Garden, Delhi-110094, India
Phone: +91 6200772673
Email: contact@cod.plus
Website: www.cod.plus